Privacy Policy

Legally we must display a Privacy Policy on our website so you have complete transparency as to what personal identifiable information may be collected and used by this website.

Hotels & Hand Luggage (‘Website’) respects, and is committed to protecting your privacy. This Privacy Policy will inform you of what personal identifiable information we may collect and how that information may be used. You can use this website without disclosing any of your personal information. ‘Personal Information’ is information about an individual, such as their name, address, phone number and email address. Personal Information does not include anonymous information, such as the type of browser or device being used or your IP address.

Please read our Privacy Policy carefully to ensure you understand and agree with it.

Who we are

We are Hotels & Hand Luggage, run by Andy & Sarah. Our full website address is: https://hotelsandhandluggage.com

What information we collect and why we collect it

Information You Voluntarily Submit to the Website: We may collect personal information from you, such as your name or email address. For example, you may voluntarily submit information to the Website by leaving a comment, subscribing to a newsletter, or submitting a contact form.

Automatically-Collected Information: We automatically collect certain information about you and the device with which you access the Website. For example, when you use the Website, we will log your IP address, operating system type, browser type, referring website, pages you viewed, and the dates/times when you accessed the Website. We may also collect information about actions you take when using the Website, such as links clicked.

Cookies: We may log information using cookies, which are small data files stored on your browser by the Website. We may use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your browser until deleted, to provide you with a more personalised experience on the Website. No personal information is stored in these cookies and addresses — it’s simply a way to identify your computer.

Comments

When visitors leave comments on this Website we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment, along with a link to your website if provided.

Your email address will never be shown publicly. Your name will be shown with your comment.

Visitor comments may be checked through an automated spam detection service.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

The Website uses cookies to record user-specific information on what pages users access or visit. Cookies may also be used by third-party services, such as Google Analytics.

Users may, at any time, prevent the setting of cookies, by the Website, by using a corresponding setting of your internet browser and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. However, if users deactivate the setting of cookies in your Internet browser, not all functions of our Website may be entirely usable.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Third-party use of personal information

We may share your information with third parties when you explicitly authorise us to share your information.

The Website may use third-party service providers to service various aspects of the Website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policies.

Except when required by law, we will not sell, distribute, or reveal your email addresses or other personal information without your consent.

Analytics

We use analytic partners, such as Google Analytics to analyse the use of this Website. This service provides information on referring websites, number of users to the website and users interactions with this website. Google Analytics may capture your IP address, but no other personal information is captured by Google Analytics.

Mailchimp

This service is used for delivery of email updates and newsletters. We store your email address for purposes of delivering such communications. Please refer to Mailchimp’s privacy policy for further information.

Advertising

Display Advertising

We may use third-party advertising companies to serve content and advertisements when you visit the Website, which may use cookies, as noted above.

Retargeting Ads

From time to time, the Website may engage in remarketing efforts with third-party companies, such as Google, Facebook, or Instagram, in order to market the Website. These companies use cookies to serve ads based on someone’s past visits to the Website.

Affiliate Program Participation

The Website may engage in affiliate marketing, which is done by embedding tracking links into the Website. If you click on a link for an affiliate partnership, a cookie will be placed on your browser to track any sales for purposes of commissions.

Newsletters

On the Website, you may subscribe to our newsletter, which may be used for advertising purposes. All newsletters sent may contain tracking pixels. The pixel is embedded in emails and allows for an analysis of the success of online marketing campaigns. Because of these tracking pixels, we may see if and when you open an email and which links within the email you click. This behaviour will not be passed on to third parties.

Anonymous Data

From time to time, we may use anonymous data, which does not identify you alone, or when combined with data from other parties. This type of anonymous data may be provided to other parties for marketing, advertising, or other uses. Examples of this anonymous data include analytics or information collected from cookies.

How your information may be used

We may use the information collected in the following ways:

To operate and maintain the Website;
To send you promotional information, such as newsletters. Each email promotion will provide information on how to opt-out of future mailings;
To send you administrative communications, such as administrative emails, confirmation emails, technical notices, updates on policies, or security alerts;
To respond to your comments or inquiries;
To provide you with user support;
To track and measure advertising on the Website;
To protect, investigate, and deter against unauthorised or illegal activity.

What rights you have over your personal information

If you have an email subscription with us, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you.

Opt-out – You may opt-out of future email communications by following the unsubscribe links in our emails. You may also contact us at contact@hotelsandhandluggage.com to be removed from our mailing list.

Access – You may access the personal information we have about you by submitting a request to contact@hotelsandhandluggage.com.

Amend – You may contact us at contact@hotelsandhandluggage.com to amend or update your personal information.

Forget – In certain situations, you may request that we erase or forget your personal data. To do so, please submit a request to contact@hotelsandhandluggage.com

This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Sensitive Personal Information

At no time will we ask for or should you submit sensitive personal information to the Website. This includes your social security number, information regarding race or ethnic origin, political opinions, religious beliefs, health information, criminal background, or trade union memberships. If you elect to submit such information to us, it will be subject to this Privacy Policy.

Children’s Information

The Website does not knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian believes that the Website has personally identifiable information of a child under the age of 16 in its database, please contact us immediately at contact@hotelsandhandluggage.com and we will use our best efforts to promptly remove such information from our records.